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Course Description

CWQA Currently Offers the Following Courses

Note:  The theory portion of the following curriculum will be online via the Modular Education Program with some field activities and at the end, then an in class session with an exam is required to demonstrate the proficiency with the content learned in both learning environments.

 

Check here for Next Available In-Class Session

 

Water Treatment Basics [online]

The students will learn the basic principles of the water system, and water quality including Residential Water Quality Issues, Local Effects of Water Quality, and more. View the complete outline

 

Water Treatment Fundamentals [online]

Students will learn the basic principles of: Water Analysis Fundamentals, Water Treatment System Operations, Hydraulics Fundamentals, Disinfection Methods Fundamentals & Ethics and Legal Considerations Fundamentals. View the complete outline

 

 

Fundamentals and Field-Testing [in-class]

Students will learn the basic principles of: Identifying Water Treatment Challenges, Identifying Water Treatment Technologies and their Capabilities, Water Analysis, Interpreting Water Tests, Water Treatment System Operations, Specification Fundamentals, Disinfection Methods Fundamentals, and Legal Considerations Fundamentals. View the complete outline

 

Core Sales [online]

The students will learn the basic principles of Water Diagnosis and Solution Recommendations. The Water Diagnosis and Solution Recommendations module reflects practice and experience in diagnosing water problems and identifying appropriate solutions. View the complete outline

 

Core Sales [in-class]

The students will learn and practice the principles of: The CWQA Code of Ethics, The CWQA Marketing and Promotional Guidelines, Prospecting, The Sales Presentation, and Handling Customer Complaints and the Ministry of Consumer Services. View the complete outline

 

 

Core Service [online]

The students will learn the basic principles of the water system, and water quality including
The Water Quality Service Technician module includes the Troubleshooting Treatment System Problem which contains activities that focus on RO, softeners, filtration, UV and chemical treatment. View the complete outline

 

Core Service [in-class]

The students will learn and practice: Practical Aspects of Troubleshooting Common RO System Problems, Practical Aspects of Troubleshooting Common Softener System Problems, Practical Aspects of Troubleshooting Common Backwashing Filtration System Problems, and Practical Aspects of Troubleshooting Common Ozone or Chemical Injection System Problems. View the complete outline

 

Core Design [online]

The students will learn the basic principles and practical life activities (supervised- on the job activities) of the water treatment system including,Water Diagnosis and Solution Recommendations - Aesthetic Problems: Understanding the customer’s concerns, field practice and available solutions for in home concerns, and more. View the complete outline

 

Core Design [in-class]

The students will learn and practice: the Practical Aspects of Troubleshooting Common RO System Problems, Practical Aspects of Troubleshooting Common Softener System Problems, Practical Aspects of Troubleshooting Common Non-back-washing Filtration System Problems, Practical Aspects of Troubleshooting Common Ozone or Chemical Injection System Problems, and more. View the complete outline

 

Core Installation [online]

The students will learn the basic principles of the water system, and water quality including Installation, Standards, Plumbing Terminology, Plumbing Codes, Waste Connections to Plumbing System,
Preventing Cross-Connections in Treatment System Installation, Valves, Fittings, Common Plumbing, Symbols, Pipe Material,Hangers and Supports. View the complete course outline

 

Core Installation [in-class]

The students will learn and practice the principles of:The CWQA Code of Ethics; The CWQA Marketing and Promotional Guidelines; Preparing for the site for Installation- knowing the lay of the land (common local water issues, bylaws etc); Preparing Equipment for Installation- the In Shop requirements and the in-field requirements; Validation testing of the field conditions (field testing of the water); Installing the Equipment; Scope of work restrictions (when to call a plumber); Backflow, cross connection prevention, venting and drain requirements and considerations; Starting up the equipment; Flushing and Sanitizing the systems, Final testing and performance of the equipment; Scheduling the validation call with the customer. View the complete course outline


 

 

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